This article explains what to do if you have an Error 18 message shown when accessing a training course.
Problem
When a learner tries to access a training course the Learning Management System (LMS) shows an Error 18 message.
Cause
This error occurs when the course or the organisation has insufficient credits or user seats.
Remedy
Tell your training administrator.
Authority
To fix this problem the training administrator will need to contact their iHasco account manager to purchase more credits or user seats.
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