Two factor authentication for LMS access

Note: Two factor authentication is ON by default

Two factor authentication provides an additional layer of protection for your data if somebody discovers or guesses your username and password.

When enabled, you will be asked to enter a four-digit passcode whenever you successfully log in to the LMS with a device we don't recognise. Your device may not be recognised if:

• You have not logged in before
  
  
• Your IP address has changed
  
  
• A software update was applied to your PC
  
  

The passcode will be sent to the email address associated with your username. You will normally receive it within moments, although it may take a few minutes if we are sending a very large amount of emails.

If you do not receive the passcode within a few minutes, please check your spam folder and ensure no-reply@ihasco.co.uk is whitelisted. You can generate a new email by returning to the login screen and trying again.

If you do not receive a code with 20 minutes and no email is found in your spam folder, please contact a member of the iHasco Support Team.

Enabling/Disabling two factor authentication

Note: This feature provides an effective defence against attempts to steal your data. It is strongly recommended that two factor authentication is enabled.

To adjust the current setting

1. Click the Settings tab on the menu bar at the top of the page.
2. Scroll down to the ADVANCED card.
3. Click Security to show the security configuration page.
4. Scroll down to the TWO FACTOR AUTHENTICATION card.
5. Check/uncheck the box as required
6. Click Save Changes at the bottom of the card.